Customer Service

Please review the following documents and information before submitting a request

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homeowner_manual

Homeowner Manual

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trades_list

Trades List

performance_guide
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Review your policy to make sure it’s covered by warranty.
Review the performance guides to understand what’s covered.

The Nest ByLaws

Check out our FAQ’s section for answers to some more common questions.
faq

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    Use this form to submit your request

    Fields marked with an "*" are required

    Name *

    Address *

    Closing Date of Purchase (Format: yyyy-mm-dd) *

    Email *

    Contact Phone Number *

    Description of the problem *

    Use the "Choose file" button to include an image of the problem
    Valid file types are: .jpeg .jpg .png .tiff .pdf .gif .txt .doc .docx
    Maximum file size is 10MB

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    Include a description of the problem (enclose picture if possible). Please be as thorough and comprehensive as possible as this will impact the response time.

    Note item detail

    eg: (6″ crack in drywall, 1/4″ wide) location: Bedroom

    Contact Condo Manager for any items that have an impact outside of your unit or exterior of the building.

    AFTER HOURS EMERGENCIES PH: (780) 488-5401

    You must mitigate damages. eg: Turn off water, power at breaker box or secure dangerous conditions.

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