Review your policy to make sure it’s covered by warranty.
Review the performance guides to understand what’s covered.
Include a description of the problem (enclose picture if possible). Please be as thorough and comprehensive as possible as this will impact the response time.
Note item detail
eg: (6″ crack in drywall, 1/4″ wide) location: Bedroom
Contact Strata Management company for any items that have an impact outside of your unit or exterior of the building.
Prince Property Inc.
You must mitigate damages. eg: Turn off water, power at breaker box or secure dangerous conditions.