It is posted at http://livingatthenest.com/customer-service/
The customer should confirm with his lawyer that the sales proceeds have been transferred to the Developer and the sale is closed. His lawyer should send an email requesting the key release to the developers lawyer. Once received the developers lawyer will notify the developers head office and the customer service manager will dispatch a site representative to arrange a onsite meeting during regular business hours ( 8 am to 4 pm Monday thru Friday) to hand over the 3 keys -building entrance, mailbox and suite key.
Contact the Strata Manager. Contact information is on the the main Customer Service page of this site and also posted inside the building near the mailboxes.
Please see FAQ regarding key exchange and the service. The warranty walk-thru must be completed before move in, it is preferred to happen at the same time as the key exchange. The developers site representative will have a copy of the forms needed to complete the walk thru and will fill out and provide the customer with a copy upon inspection. Please reads the homeowner manual provided on the website in advance of the meeting.
Contact the Strata Manager. Contact information is on the main Customer Service page of this site and also posted inside the building near the mailboxes. If there is danger to persons call 911.
Contact the Strata Manager. Contact information is on the main Customer Service page of this site and also posted inside the building near the mailboxes.
For appliance service contact THE BRICK. Please forward service requests to email@example.com so that our customer service team can assist immediately. When sending in a request please provide the corresponding sales order so the responding CSR is able to locate it in our system:
First floor: 092251ZZQSB
Second floor: 092251ZZSZB
Third floor: 092251ZZTUG
Fourth floor: 092251ZZPZJ
Upon completion the Developer will assign a parking stall to each purchaser. Each stall will have a painted number on them. At the present time while landscaping is underway the stalls have not been labeled but will be completed when exterior work is completed.
Warranty service requests need to be submitted via the web form located here: http://livingatthenest.com/customer-service/
There is also a link to the warranty performance guidelines.
Each customer should arrange their own power provider to energize the power on the completion date. You need to make contact with a Fortis energy retailer, set up an account and establish service. There is no preferred provider for the site at this time.